Privacy Policy

Last updated: January 25, 2026

This Privacy Policy explains how NurseOnShift (“NOS,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you access or use our website, applications, and related services (collectively, the “Services”).

NurseOnShift is a healthcare workforce and information platform designed to connect nursing professionals, employers, and healthcare-related resources. We are committed to protecting your privacy and handling your information responsibly, transparently, and in compliance with applicable laws.

Scope of This Privacy Policy

This Privacy Policy applies to information we collect:

  • Through the NurseOnShift website and digital platforms
  • When you create an account or profile
  • When you communicate with us
  • When you interact with content, tools, or features on NOS

This Policy does not apply to third-party websites, services, or platforms that may be linked from our Services.

Information We Collect

A. Information You Provide Voluntarily

Depending on how you interact with NurseOnShift, we may collect:

  • Identification Information: name, username, professional credentials
  • Contact Information: email address, phone number, mailing address
  • Account Information: login credentials, preferences, profile details
  • Professional Information: nursing specialty, licensure status, employment preferences, and—if voluntarily provided—professional license numbers used solely for verification purposes
  • Communications: messages, inquiries, feedback, or support requests
  • Payment Information: billing details (processed securely by third-party payment processors)

If you choose to provide professional credential information (such as a nursing license number), that information is used only to verify identity or professional status and is protected using heightened administrative and technical safeguards.

We only collect information that is reasonably necessary for providing and improving our Services.

B. Information Collected Automatically

When you use NurseOnShift, we may automatically collect:

  • IP address
  • Device type, browser type, and operating system
  • Usage data (pages viewed, features used, timestamps)
  • Approximate location derived from IP address

This data helps us maintain security, improve performance, and understand how users engage with the platform.

C. Health & Sensitive Information Disclaimer (Important)

NurseOnShift is an information and healthcare workforce platform — not a healthcare provider.

  • We do not provide medical advice, diagnosis, or treatment.
  • No content or functionality on the Services should be interpreted as medical or clinical guidance.
  • We do not knowingly collect protected health information (PHI) governed by HIPAA, unless explicitly stated in a separate, applicable notice.

Users should always consult a qualified healthcare professional for medical questions or concerns.

How We Use Your Information

We use collected information to:

  • Provide and operate our Services
  • Create and manage user accounts
  • Facilitate connections between nurses and opportunities
  • Communicate with you about updates, support, or service-related matters
  • Improve platform functionality and user experience
  • Monitor security, prevent fraud, and enforce policies
  • Comply with legal and regulatory obligations

We do not use your information in ways that are misleading, harmful, or unrelated to the Services you request.

Legal Bases for Processing (Where Applicable)

Depending on your location, we process personal data based on:

  • Consent: when you voluntarily provide information
  • Contractual necessity: to deliver requested Services
  • Legitimate interests: improving and securing our platform
  • Legal obligations: compliance with applicable laws

Users in the European Economic Area (EEA), United Kingdom, Canada, and similar jurisdictions may have additional rights described below.

How We Share Information

We may share information only in the following circumstances:

  • Service Providers: trusted vendors who help operate our platform (hosting, analytics, payments)
  • Legal Compliance: when required by law or valid legal process
  • Business Transfers: in the event of a merger, acquisition, or asset sale
  • With Your Direction: when you choose to share information publicly or with other users

We do not sell personal data in a way that violates applicable privacy laws.

Cookies, Analytics, and Advertising Technologies

NurseOnShift uses cookies and similar technologies to:

  • Maintain session functionality
  • Analyze site performance and usage trends
  • Remember user preferences

Analytics

We may use third-party analytics providers (such as Google Analytics) to understand how users interact with our Services. These providers may collect information such as IP address, browser type, pages visited, and time spent on the site.

Advertising

If NurseOnShift displays advertisements, we may partner with third-party advertising networks (such as Google AdSense or similar providers). These partners may use cookies or similar technologies to serve ads based on your prior visits to this website or other websites.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Services.

Third-Party Links and Services

Our Services may include links to third-party websites or tools. We are not responsible for the privacy practices, content, or security of those third parties.

We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide Services
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information.

However, no system can be guaranteed to be 100% secure. You use NurseOnShift at your own risk and are responsible for safeguarding your login credentials.

Children’s Privacy

NurseOnShift is intended for users 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it promptly.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent
  • Request data portability

California & U.S. State Privacy Rights

If you are a resident of California or certain other U.S. states, you may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

These rights may include the ability to:

  • Request disclosure of the categories of personal information we collect, use, or share
  • Request deletion of certain personal information
  • Opt out of certain data sharing practices, where applicable

Shine the Light Disclosure (California Civil Code §1798.83):

California residents may request information about whether we have disclosed personal information to third parties for their direct marketing purposes during the preceding calendar year, and if so, the categories of personal information shared.

Requests may be submitted using the contact information in Section 14.

Do Not Track Signals

Some browsers offer “Do Not Track” signals. At this time, NurseOnShift does not respond to such signals, as no universal standard exists.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the Services after changes indicates acceptance of the updated Policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact us using the details below:

NurseOnShift (NOS)
Email: contact@nurseonshift.com
Mailing Address: 4 Stirling Lane, Apt 506 Gibraltar, GX11 1AA

Providing a physical mailing address helps ensure transparency and accountability and allows users to exercise their privacy rights through multiple channels.